Solusi error HikVision NVR Invalid encryption key error message

 Updated 26th November to clarify setting and use of encryption key / verification code.

Seen as a pop-up at the bottom right screen corner in your browser when trying to access a video stream from a HikVision camera to Live View it/them on your HikVision NVR.

There is another version of the message - "The stream is encrypted. Please go to the Local Configuration interface to set the Encryption Key and restart live view".


The 'key' that you need to enter is actually the "Verification Code" that you set when you enable and set up Platform Access for Hik-Connect.

Let me re-state and clarify this further, this is the entry that YOU make, this is where YOU set the encryption key / verification code. It is your secret code, which you should only share with others that you wish to allow to view your system.

YOU enter it here:

Then, to be able to view your cameras etc. any viewer must re-enter this code/key when they first try to view e.g. on a browser, App, software, etc.

You do seem to need to enter this verification code / encryption key via the browser of any additional PC (even on the same LAN) that you wish to access the NVR from.

You will need to enter the code / key here:

You can disable encrypted streaming if you prefer.
This can only be done (enabled/disabled) via a monitor directly connected to your NVR.
You will need to navigate to Configuration -> Network -> Access Platform and untick "Enable Stream Encryption"

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